Terms and
Conditions

Catering order requests should be submitted online through our catering cart and checkout. Please allow at least five hours' notice during our operating hours. Full payment is collected online, and then our staff review availability and confirm the order within five hours during our operating hours. For urgent catering requests, call us directly to confirm availability.

Any dietary requirements or food allergies must be mentioned at the time of ordering. While we make every effort to accommodate your request, please note that all of our food may contain trace elements due to the kitchen environment. For optimal freshness, our food is best consumed immediately. All food must be refrigerated if it is not consumed within 3 hours of collection.

Full payment is collected online when you submit a catering order request. Your order is not confirmed until our staff review availability and confirm it within five hours during our operating hours. If we cannot fulfil your request, we will refund your payment. For urgent catering requests, call us directly to confirm availability.

Deliveries outside of the above areas will be quoted as required.

To cancel your order, we need at least 72 hours' notice, and you are entitled to a full refund. If you wish to cancel with 48–72 hours' notice, you may postpone your order to a later date, but no refund will be provided. Orders cancelled with less than 48 hours' notice will be charged at 60%.